Sales and Non-Technical Issues

This site is set up primarily for technical issues relating to the software, however we are aware that some issues are of a non-technical nature and list below frequently asked questions and their answers.

Please click on the link that applies:



Purchased through Online Store

If you have ordered your software through our online reseller, Digital River, and have questions regarding payment, serial number, refund or non-delivery, please click on the following link and enter your order number in the 'Quick Order Lookup'

http://www.digitalriver.com/

Purchased through Reseller or Retail Store

If you have purchased PC-cillin through one of our Resellers, please call the company you purchased it from if you have issues relating to payment or refunds.

Purchased through US, Canada or outside of EU

If your copy of PC-cillin was purchased outside of the EU you will need to visit www.antivirus.com for your support, there you will be directed to the appropriate team.

Download Difficulties

If you are experiencing problems downloading PC-cillin Internet Security, please visit the following site:

PC-cillin Internet Security

For any previous versions of PC-cillin, please visit this site:

PC-cillin Legacy